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Service Alerts Archive

  • Microsoft Teams Service Degradation
    Reported on: May 5, 2020 4:08 pm

    We are investigating reports of a Microsoft Teams service degradation. Some users are reporting that they are unable to see the status of other users, as well as being unable to change their status. The issue appears to be upstream and Microsoft engineers are investigating.


    Status: Resolved
    Resolution:

    Updated on: May 5, 2020 5:44 pm


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  • Miramonte ResNet Service Degradation
    Reported on: May 5, 2020 1:53 pm

    We are receiving reports of a ResNet service degradation in Miramonte. Buildings 1 and 15 are affected. Residents are unable to receive a network connection. Our admins are aware and investigating into the issue. No ETA at this time.


    Status: Resolved
    Resolution:

    Updated on: May 5, 2020 3:38 pm


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  • ResNet Mobile Access Wireless Service Degradation – Balin
    Reported on: May 1, 2020 3:57 pm

    We are aware of a ResNet Mobile Access wireless service degradation at Balin in Middle Earth. Residents are unable to connect to the WiFi. However, wired/Ethernet connection is functional so residents are able to connect their devices to the network jacks in their rooms. Our network engineers are aw… Continue Reading ResNet Mobile Access Wireless Service Degradation – Balin


    Status: Resolved
    Resolution:

    Updated on: May 4, 2020 3:24 pm


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  • UPDATE 1845. Verano Place Network Outage
    Reported on: April 29, 2020 5:34 pm

    UPDATE 1845. A field technician has been dispatched to campus to investigate the issue. We are investigating reports of a network outage in Verano Place, apartments 6321-6328. There is no ETA at this time.


    Status: Resolved
    Resolution:

    Updated on: April 29, 2020 9:19 pm


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  • KFS Service Degradation
    Reported on: April 27, 2020 2:14 pm

    We are investigating reports of a KFS service degradation. Users are unable to access the KFS homepage (https://systems.oit.uci.edu/kfs/webapp/dashboard/home) or any other KFS websites after successfully logging in. The page reads the “Application is temporarily unavailable.” Our admins are aware an… Continue Reading KFS Service Degradation


    Status: Resolved
    Resolution:

    Updated on: April 27, 2020 2:46 pm


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  • UPDATE 1530. UCPath Online Service Degradation
    Reported on: April 24, 2020 3:24 pm

    UPDATE 1530. Service appears to be mostly restored. Users who encounter the UCPATH-0001 error should close their browsers and try logging in again. UCOP hopes to fully restore service soon. We are investigating reports of a UCPath online (ucpath.uci.edu) service degradation. Our admins are aware and… Continue Reading UPDATE 1530. UCPath Online Service Degradation


    Status: Resolved
    Resolution:

    Updated on: April 24, 2020 4:38 pm


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  • UPDATE 1815. Exchange/Office 365 service degradation (OWA Only)
    Reported on: April 20, 2020 5:49 pm

    UPDATE 1815: The issue appears to be limited to Outlook Online. Other Office 365 services like Onedrive & Word Online are unaffected and are accessible by signing in at https://office.com. We are investigating reports of an Exchange/Office 365 service degradation. OWA (Outlook on the Web) Users… Continue Reading UPDATE 1815. Exchange/Office 365 service degradation (OWA Only)


    Status: Resolved
    Resolution:

    Updated on: April 20, 2020 6:32 pm


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  • UPDATE 1300. UCPath Service Degradation
    Reported on: April 13, 2020 12:59 pm

    UPDATE 1300. The issue appears to be affecting UCPath users across all 10 UC campuses. We are working with UCOP to resolve the issue. Thank you for your patience. We are investigating reports of a UCPath service degradation. Users are reporting seeing the following error after choosing their campus:… Continue Reading UPDATE 1300. UCPath Service Degradation


    Status: Resolved
    Resolution:

    Updated on: April 13, 2020 1:41 pm


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  • UCInet Campus Network Service Degradation
    Reported on: April 1, 2020 5:24 pm

    A fiber cut in the Los Angeles region around 3pm PST resulted in an upstream network service degradation, which affected all CENIC customers including UCI. Our campus network connectivity has stabilized but there’s no ETA as to when upstream service will be fully restored.


    Status: Resolved
    Resolution:

    Updated on: April 1, 2020 6:38 pm


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